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Contact Support

Get help with CookCam AI - we're here to assist you!

🚀 Quick Help

For immediate assistance, try our in-app help center: Open CookCam AI → Profile → Help & Support

📧 Email Support

Choose the right team for faster assistance:

General Support

Email: support@cookcam.ai

App issues, account questions, subscription help, technical problems

Response time: Within 24 hours

Creator Program

Email: creators@cookcam.ai

Creator applications, earnings questions, affiliate link issues, brand partnerships

Response time: Within 12 hours

Privacy & Data

Email: privacy@cookcam.ai

Privacy questions, data deletion requests, GDPR/CCPA inquiries

Response time: Within 48 hours

Business Inquiries

Email: business@cookcam.ai

Partnerships, media requests, business development, investor relations

Response time: Within 3 business days

🤔 Common Questions & Quick Links

Find answers fast:

Account Issues

• Can't log in → Email Support

• Delete account → Account Deletion Guide

• Subscription issues → Email Support

Creator Program

• Apply to program → Creator Program

• Earnings questions → Email Creators

• Brand partnerships → Email Creators

Technical Help

• App crashes → Email Support

• Camera not working → Email Support

• Recipes not loading → Email Support

Privacy & Legal

• Privacy questions → Privacy Policy

• Data requests → Email Privacy

• Legal concerns → Email Privacy

⏰ What to Expect

  1. Auto-confirmation: You'll receive an automatic confirmation email immediately
  2. Initial response: Our team will respond within the timeframes listed above
  3. Follow-up: We'll keep you updated every 24-48 hours until resolved
  4. Resolution: Most issues are resolved within 1-3 business days

🚨 Urgent Issues

For security breaches, payment fraud, or critical app failures, email urgent@cookcam.ai with "URGENT" in the subject line. We monitor this 24/7.

🏢 Company Information

Company: ABM Studios LLC

Product: CookCam AI

Support Hours: Monday-Friday, 9 AM - 6 PM EST

Location: United States

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